Terms and Conditions

1. Introduction

Welcome to the TasmanFuels mobile application. By downloading, registering, and using the TasmanFuels app, you acknowledge and agree to adhere to the following terms and conditions. If you disagree with any part of these terms, you must discontinue the use of our application immediately.

2. Account Registration and Requirements

To use the TasmanFuels app, you are required to:
  • Create a user account by providing accurate, complete, and current information.
  • Possess a compatible mobile device with continuous internet connectivity.
Please be aware that data usage charges by your telecommunications provider may apply when using our app.

3. Account Security

Maintain the confidentiality and security of your account by:
  • Ensuring that you, and only you, access and use your account.
  • Not sharing your account credentials or mobile device with others.
  • Promptly updating your account details if changes occur in your information.
Should your mobile device be lost or stolen, or if you suspect unauthorized access to your account, notify us immediately to secure your account.

4. Payment Terms

Within the TasmanFuels app, you can link your New Zealand-issued credit or debit cards to facilitate payments:
  • Payments for fuel are processed securely through our payment service provider.
  • A pre-authorization hold will be placed on your card based on the maximum fuel value you select, and the payment will be finalised or voided based on the amount of fuel dispensed.
  • You are responsible for ensuring that your payment method is current and valid.

5. App Services

The TasmanFuels app provides:
  • Pay at Pump: This service allows you to pay for your fuel directly at the pump at participating locations.
  • Site Finder: Locate TasmanFuels service stations with ease using the app’s built-in location services.
  • Discounts and Promotions: Access discounts and promotions available only to app users.
Services are offered at our discretion and are subject to changes in availability and functionality without prior notice.

6. Offers and Rewards

  • Discounts and promotional offers provided through the app are intended for personal use only and are not transferable.
  • Promotions are applied at the time of eligible transactions initiated via the app.

7. Privacy

We are committed to protecting your privacy:
  • All personal information collected through the TasmanFuels app is processed in accordance with the Privacy Act 2020.
  • Our comprehensive Privacy Policy is available for review and outlines your rights regarding personal information management.

8. Management of Your App and Account

You may delete your TasmanFuels account at any time via the app or by contacting our customer service team.

9. Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions at our discretion. Updated terms will be published within the app, and continued use of the app after such updates constitutes acceptance of the new terms.

10. Contact Information

11. Legal Compliance and Governing Law

Users are expected to use the TasmanFuels app in a lawful manner and in compliance with all applicable laws and regulations. These terms are governed by the laws of New Zealand, and users submit to the jurisdiction of its courts.
These terms represent the full agreement between you and TasmanFuels regarding the use of our mobile app. Thank you for choosing TasmanFuels.